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Refund policy

Refund & Replacement Policy

At HeyHomez.in, we want you to have the best experience possible.

No Refunds: We do not offer refunds under any circumstances.

Replacement Policy

1. We provide a one-time replacement for any eligible order.

2. Replacement requests must be initiated within 7 days of delivery.

3. The product must be unused, in original packaging, and include all accessories.

4. Eligible for replacement only in cases of damaged, defective, or incorrect items.

Mandatory for Replacement:

Clear photos and videos of the product’s condition.

An unboxing video as proof upon delivery.

Replacement Process

Submit your request with required photos/videos.

Once approved, a return pickup will be arranged.

After receiving the item, we’ll conduct a quality check.

If eligible, a replacement will be dispatched.

Non-Eligible Cases

No unboxing video or clear images.

Requests for wrong size or change of mind.

Missing packaging or accessories.

Requests made after the 5-day period.

Contact Us

For any queries, contact us at:
Email: support@heyhomez.in
Phone: 8073172702